They were paying NZ$20,000 a year for software that didn't fit. So I built them something better.
A practical quality and non-conformance system, built around how the people doing the work actually work.
Client details are kept anonymous, but these are screenshots of the software in daily use.
The old way was expensive and messy.
The business was paying around NZ$20,000 each year for a quality assurance platform. It didn't quite match how work happened on the floor.
Meanwhile, non-conformance reports and sign-offs were handled through a mix of paper and email. Finding the latest information, seeing what was awaiting approval and keeping a clear history meant looking in several places.
One straightforward system for the whole process.
I worked with the people using the process, then built a single web application for the jobs they needed to get done.
- Staff complete quality checks through digital forms.
- Non-conformance reports are raised, reviewed and signed off in one place.
- Managers can find records, see outstanding work and track approvals.
- Each person signs in with their own account, with changes recorded.
- Notifications help move reports through the review process.
The system was tested with the people who would use it before launch.
A single view of what needs attention, what's waiting for review and what's been completed.
Reports, approvals and their status, without hunting through email threads.
Working software people actually use.
The company cancelled the old quality software subscription, eliminating around NZ$20,000 in annual subscription fees. Staff across the business now use the replacement every day.
Quality checks and non-conformance reports are handled in one system. Managers can see what's open, and records are easier to find when someone needs the history.
The NZ$20,000 figure refers to the previous annual subscription cost, not a calculation of net savings after development, hosting or ongoing maintenance.